PLEASE MESSAGE WHEN PURCHASING THE RUSH. I ship purchases in the order they are received and may not see the rush in time without a message.
Generally custom orders require up to three weeks to complete. This rush order add-on expedites your piece to 5 business days.
Shipping from United States
Estimated shipping times
- North America : 3 - 7 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
To inquire about wholesale pricing please contact email@example.com
Your jewelry is finished with a water proof sealant before it ships. Over time the sealant may wear off and need additional polishing/resealing. Some ways to keep your jewelry looking sparkly and new include:
-Do not store your jewelry in a humid area such as a bathroom
-If you live in a humid climate consider storing your jewelry in an enclosed case, bag, or box to preserve the shine
-Avoid water, hand sanitizer, and chemicals as much as possible
-You can polish your jewelry easily with a polishing pad (available as an add-on) to make it look new again or if you are in a bind ketchup is commonly used. Just submerge your jewelry and buff off.
-A common home remedy to lacquer jewelry is clear nail polish
-You can always contact me
For sizing your fingers I definitely recommend consulting a local jeweler or purchasing a cheap ring sizer online. If you are unable to size your fingers as mentioned here are some other considerations:
The most common sizes I sell are
6 (slightly smaller than average)
8 (slightly larger than average)
If your fingers are very thin your size may run from 4-5
If your fingers are larger you may consider a 9-10
For men's sizing you can typically add two sizes.
You can also cut off the sticky part of a post-it note and wrap around your finger, marking where the ends meet. Measuring the post-it note in mm and converting (or messaging me) should give you a pretty accurate size.
Gift wrapping and packaging
Standard packaging for rings include a plastic capsule filled with styrofoam confetti in a hand-printed bubble mailer.
Standard packaging for necklaces include a hand stamped card-stock tag in a clear plastic protective sleeve that is shipped in a hand-printed bubble mailer.
Also available upon request (in your order notes) are hand stamped gift boxes.
For bridal parties or events feel free to message me about custom packaging for your order.
Will brass turn my fingers green?
There are many factors that affect metal such as hormones, sodium levels, and personal allergies. For that reason I can not confidently say that the brass will not turn your finger green. With that being said, it is more common that people have no reaction for the following reasons.
Brass does contain a small amount of nickel (which turns your fingers green). While I am heating the metal a lot of the nickel comes to the surface and is removed in the polishing phase. Additionally your jewelry is sealed with a water-proof wax that serves as a barrier from your skin and protects the shine of your piece.
If you are concerned about an allergy to brass you may consider sterling silver which very rarely causes a reaction.